Best Western Frodsham Forest Hills Hotel

Beautiful location close to amenities , large spacious hotel , lovely big double shower

I have probably stayed here over 100 times and it was getting tired. This time I was put in what looked like a newly refurbished room which was very nice. I hope they do more rooms to match

Really relaxed vibe at this hotel, brilliant location with outdoor space to walk with the kids, and look out from the top of the hill across to Liverpool and surrounding areas. We came as a large group of friends and family and booked two rooms next to each other, spacious rooms with very comfy beds and a lovely breakfast in the morning served by friendly helpful staff. Great swimming pool and hot tub which the children really enjoyed. The shower and changing facilities are brilliant here. Lots of showers and seating area with mirrors and hairdryers which made the process with several young lively children easier. I can’t remember the name of the lovely, dark haired, female staff member, who could see I had my hands full with the kids in the changing room, and allowed us some extra time when I didn’t realise it was supposed to be closed up. Thank you for your patience :) On attempting to leave for home after our lovely breakfast, my friend’s car would not start which was a stressful situation, as she had two young very tired children and it was very cold and rainy. We couldn’t have asked for more friendly and helpful staff! Leona, Paul and Joel were so helpful coming out to help without a second thought, bringing jump leads, calling mechanics for advise when it wasn’t working and staying with us trying to get the car started. It took a while and several attempts but with the help of these staff we got the car going. They went well above and beyond, standing outside, shivering and wet until the car got started which they did not have to do. We can’t thank you all enough! We will definitely return to this hotel. Thank you all!

Perfect location close to relatives we were visiting at Xmas

I think this hotel is very convenient and good value for money, the refurbishment has certainly refreshed the public areas such as the breakfast room. It was fairly quiet. I guess this is because I went after the main tourist season but before the business trade gets going. As a result the food was all cooked to order and has certainly improved. I like this hotel because you can easily get to attractions in north Wales and Merseyside.