Best Western Frodsham Forest Hills Hotel

Fabulous stay! Room, staff, location & facilities were all superb! Special shout out to the lovely guy on reception....he really was like chatting to an old friend...such a fun, friendly & charismatic person. I stayed for 2 nights & ate in the restaurant...the Sunday roast was delicious 😋 I made use of the facilities too....just £5 for use of the pool, gym, sauna & jacuzzi. I didn't use the gym but had a lovely time everywhere else. Alot of locals use the facilities & I got chatting to a few of them....can honestly say they were all so friendly & welcoming. I'll definitely be returning as there's still lots of places nearby I want to visit. Thankyou so much everyone for making my stay so fab!

Beautiful location close to amenities , large spacious hotel , lovely big double shower

The rooms were great - spotless and large. Most of the staff were very nice and helpful. I enjoyed the pool facilities - the lower lights created a relaxing atmosphere. I spent a long time in pool area. A superb breakfast - very enjoyable - the restaurant staff very very friendly and helpful - making sure the breakfast items were topped up. The spa staff were also very friendly and helpful. Great location with super available walks. I really fancy staying there again.

This is the 2nd time we’ve stayed here and it’s nice to see the place has been refurbished to a lovely standard. Everywhere was clean and tidy and the staff were lovely. I upgraded to an executive suite but the only thing different in this room than the room last time was the bed felt a little bigger. That was all so didn’t feel it was worth the price to upgrade but it was a nice room so can’t complain really.

Really relaxed vibe at this hotel, brilliant location with outdoor space to walk with the kids, and look out from the top of the hill across to Liverpool and surrounding areas. We came as a large group of friends and family and booked two rooms next to each other, spacious rooms with very comfy beds and a lovely breakfast in the morning served by friendly helpful staff. Great swimming pool and hot tub which the children really enjoyed. The shower and changing facilities are brilliant here. Lots of showers and seating area with mirrors and hairdryers which made the process with several young lively children easier. I can’t remember the name of the lovely, dark haired, female staff member, who could see I had my hands full with the kids in the changing room, and allowed us some extra time when I didn’t realise it was supposed to be closed up. Thank you for your patience :) On attempting to leave for home after our lovely breakfast, my friend’s car would not start which was a stressful situation, as she had two young very tired children and it was very cold and rainy. We couldn’t have asked for more friendly and helpful staff! Leona, Paul and Joel were so helpful coming out to help without a second thought, bringing jump leads, calling mechanics for advise when it wasn’t working and staying with us trying to get the car started. It took a while and several attempts but with the help of these staff we got the car going. They went well above and beyond, standing outside, shivering and wet until the car got started which they did not have to do. We can’t thank you all enough! We will definitely return to this hotel. Thank you all!